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412 Monroe Avenue, Rochester, NY 14607Monday – Thursday: 8 a.m. – 6 p.m. · Friday: 8 a.m. – 2 p.m. · Saturday and Sunday: ClosedMonday – Thursday: 8 a.m. – 6 p.m.(585) 555-0102
SpanRochester, New York
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A therapist's hands working on a client's shoulder, close up

Massage by referral, with a receipt

We work with a referral from your doctor or other provider.

We do not diagnose. We give you a receipt you can send to your plan.

Choose a timeWhat we ask for

Before your first session

What we ask for

  • A referralA note or an order from your doctor or other provider
  • Claim detailsThe claim number and the plan's name, if you have a claim
  • A time that suits youBook online, or call (585) 555-0102
  • A way to reach youA phone number or email for the booking

How it goes

From referral to receipt

Four steps, in this order. Nothing is billed to your plan; the receipt is yours.

  • Get your referral

    Ask your doctor or other provider for a referral to massage. A note or an order on their letterhead is enough.

  • Send it with your claim details

    Send the referral through the booking page or by phone. If you have a claim, add its number and the plan's name.

  • Come to your session

    A licensed therapist works from your referral, with a sheet over you and the pressure you choose.

  • Take your receipt

    After each visit you get a receipt with the date, the length and the therapist's license, to send to your plan.

Sessions

Pick a length

The first session is always an hour.

Sessions by length

Every session starts from your referral. Pressure is yours to set, and you can stop at any time.

  • First session

    60 min

    Your first visit. A short conversation about your referral and the areas it names, then massage on those areas, covered by a sheet.

    First visit
    Book: First session

  • Follow-up session

    45 min

    A return visit on the same areas. The therapist picks up where the last session stopped.

    Book: Follow-up session

  • Focused session

    30 min

    One area, such as the neck and shoulders or the low back, worked for the whole visit.

    Book: Focused session

  • Extended session

    75 min

    More time on the areas in your referral, with a short rest in the middle.

    Book: Extended session

Add-on time

  • Extra time

    15 min

    Added to any session when the schedule allows, and agreed with you before the session starts.

    Add-on
    Book: Extra time

Prices are set by the length of the session and shown when you book. We give you a receipt after every visit.

The receipt

What the receipt shows

We do not bill your insurance. We work with a referral from your doctor or other provider, and the receipt is yours to send to your plan.

  • Date and length

    Each session, with how long it ran.

  • Therapist and license

    The therapist's name and license, as on the Team page.

  • Referring provider

    The name from your referral, kept with your file.

  • Amount paid

    What you paid at the visit, as set when you booked.

Who you will see

Two therapists, each with a license

  • Rudy Benson in a navy tunic, standing with his hands folded beside a treatment table

    Rudy Benson

    Co-owner and licensed massage therapist

    • Massage therapist license · NY Lic. 000000

    Takes first sessions on Mondays and Tuesdays and talks with your provider's office when you ask him to. He works from the referral and keeps to the areas it names. He speaks English.

  • Dilenia Machuca in a charcoal wrap tunic, standing beside a treatment table with a folded towel

    Dilenia Machuca

    Co-owner and licensed massage therapist

    • Massage therapist license · NY Lic. 000000

    Takes first sessions from Wednesday to Friday and sets up follow-up visits around your week. She speaks English and Spanish.

Short answers

Do I need a referral?

Yes. We work with a referral from your doctor or other provider, and we start sessions once it is on file. If you do not have one yet, ask at your next appointment, or call and we will tell you what it should say.

Do you bill my insurance?

No. We work with a referral from your doctor or other provider. We do not diagnose. We give you a receipt you can send to your plan, and your plan decides what it pays.

What is a claim number?

If your sessions follow a car or work injury, a claim may already be open. Bring its number and the name of the plan, and we put them on your receipt. Without a claim, the receipt works the same.

How long is a session?

From 30 to 75 minutes. The first session is 60 minutes, and a short conversation about your referral is part of it.

Am I covered the whole time?

Yes. A sheet covers you, and only the area being worked on is uncovered.

Can I stop a session?

At any time, for any reason. We stop right away.

Book a session

Choose a time here. Send your referral through the booking page or by phone, and we will hold the time while it comes in.

Choose a time
Phone(585) 555-0102
Hours
Monday – ThursdayToday
8 a.m. – 6 p.m.
FridayToday
8 a.m. – 2 p.m.
Saturday and SundayToday
Closed